As of late, there seems to be a glitch regarding to the amount of goo you receive after collecting all 10 prizes. There have been many reports from people saying that the amount of goo in the task bar (bonus donuts quest) is not the same as the goo that you have collected in total.
For example, to be able to collect the first bonus donuts prize, which you can receive after collecting all of your personal prizes, you should have collected 12,000 Goo in total. The difference between this and the Whacking day whack boxes though, is this time the free donuts come as a quest. Instead of getting a 1 out of 3 chance to win donuts, this time it’s the same as the bonus level where you have a 1 in 3 chance of winning 3 donuts. And if you don’t win 3 (instead 1 or 2) the first time, you can pay $50,000 for a second and again for a third chance.
So how do you fix the glitch and get back your missing goo?
Sadly, until EA fix this problem there’s not much you can do however, there is a way to prevent it from happening again.
It seems that when you are in a friend’s town, your game doesn’t recognize that you have collected the required goo to complete the quest until you return to your own town. So, if your goo tally says 11,990 and you leave your town and collect 110 goo in your friends’ towns, your tally will be 12,100 (10,000 for the prizes and 2,000 for the bonus donuts and 100 towards your next bonus). You will lose your extra 100 goo towards your next bonus. This is because when you return to your town, you will receive your final prize or donuts and a new quest will appear, resetting and starting the process again.
How can I prevent it from happening?
Quite simply, the best way is too keep an eye on your tally. Work out how much goo you have lost already and add that to your tally.
For example, if you returned to your town and received your final prize at 10,100, make sure you are in your town at 12,100 to prevent losing any more goo.
Finally, for people who haven’t received the Gingerbread House yet, make sure you return to your town as soon as you get 10,000 goo. This will ensure that you don’t lose any goo.
It is a bad glitch and really annoying but as I said, there’s not much we can do but to tap as much as we can.