I’ve decided to go ahead and make this post our official Glitch/Bug/Error Report for the Monorail Event after seeing more than one issue come through the comments. As issues arise and if any fixes go live we will update this post. If you’re experiencing a glitch not listed or discussed here please let us know in the comments below. As terrific a feeling it is to finally be on the way to getting the Monorail, it seems a though this one may have come out a bit prematurely as we are receiving just as many comments regarding issues as we are regarding our readers enjoyment with the event. Keep reading after the jump and we’ll get right into the initial glitch that this article was created for and one of the most important as it hits very early on in the event’s quest.
Glitch #1: Conductor Homer Game Crashing Issue (FIXED)
After receiving a ton of reports from our readers and also after all of us experienced it ourselves it’s fairly easy to confirm the event’s first glitch and already, its a doozy. After completing the few prerequisite quests to get the event going you will receive the Conductor Homer skin and immediately be prompted to send Conductor Homer on his task to “Make Conductor Homer Practice Monorail Conducting”
Doing so will lock up your game and cause it to force close. The only known true fix for this is to build the Monorail Station, however, that is the first prize item and obtaining it early is going to cost you donuts as you have had no way of earning blueprints thus far in the event. If you have the fresh-baked dough to do so that is totally your call, after placing the station his quest will return to normal. On the other hand if you do not wish to kick off the event by burning much-needed premium pastries, my advice: Skip Conductor Homer’s quest, for now. This is a side quest and you will still be able to progress by putting this task on hold for the time being.
This will allow you to send your garbage pickers to the Dump to earn trash cans which you can then hand in to the Project Board to exchange for blueprints. Once you reach 3,000 blueprints you will be able to obtain and build the Monorail Station with your donuts in tact and your game back on track.
Having trouble understanding all of this? Basically skip Conductor Homer’s quest altogether, continue to play the event a it triggers and once you win the first prize, then you can play Conductor Homer’s quest like normal. Hopefully you will better understand what is going in all of this craziness once we get some articles out such as the Overview.
Until EA realizes, repairs and releases a fix for this way-too-early glitch it is best that you heed the advice above as it is proven as working and it can be done without spending a single donut.
(Update: EA has released an in-game update patch on August 11th to repair this glitch. All initial reports have signified that this issue has been resolved.)
Glitch #2: Pre-Event Tasks Completing in the Negatives
Another issue hitting the games early on pertains to tasks that characters were sent on BEFORE the event update was installed and opened. Players are reporting that the tasks are completing on time as per the task used, however, the completion ratio is showing instead of 1/1 Done! the task box instead shows random negative numbers like -84/1 Done!
(Note: The actual negative number is very different from town to town, the number I used is just an example. If you are seeing any number as a negative other the 1/1 Done! you are experiencing the same glitch)
A true fix for this issue is as of yet unknown. I would imagine that it does not in any way affect the progression of any quest either non-Monorail or Monorail related. This appears to be just one of those annoying errors that will not allow you to clear the task from your task book and instead stare at you from the sidebar taunting you, a nightmare for us with OCD.)
Only suggestion I can make at this time would be to do a full uninstall, then reboot your device. Once it fully boots up then go in and do a fresh install. Also I’ve known previous issues from recent months similar to this were corrected occasionally by simply leaving your town, visiting a friend or 2 and then going back in. This allows the server to reset and catch up but this is not a guaranteed fix.
(Update: EA is fixing it in bulks of account.)
Glitch #3: Friend Action Crash (Visiting Neighbors/Being Visited)
This event update related issue has been occurring sporadically since the release and has only grown in the number of affected players even after the in-game update received shortly after the update hit all platforms.
Here’s the gist of this very annoying situation:
You tap the Bart/Milhouse button to exit your game and jump into your Neighbors Maps Navigation Menu or Friend’s Screen. After finding a neighbor suitable to have hot, stinky garbage dumped on their well maintained town you select said neighbor from your Neighbor’s List and are taken to their backyard, like any normal visit. EXCEPT, either on the first building you tap or any one of the 3 choices you’re limited to, WHAM!! The game freezes, stops dead in its tracks and in a flash it force closes and ends your session.
Another similar scenario is that you attempt to tap your soiled buildings that a neighbor ever so politely dumped for you and, again either at the first building or during your few moments of clearing you tap a building and, “Doh!”: Game freezes mid-tap again resulting in you being kicked out of your session, your game closing prematurely and you having more buildings to clear.
Also it is important to add, from my own experience, this glitch has adapted to the point that for some players it doesn’t matter whether your visiting or being visited but rather a specific building or buildings that repeatedly triggers a force close when interacted with. For me, I am unable to interact in any way with Lunchlady Doris’ Slaughter House. I do not have the willingness to be repeatedly punched in the face nor do I wish to purposely make my game force close so I do not know if there are any other specific buildings that cause this as my goal is to keep the game open at all costs so I’m hoping a fix is released before I’m able to assemble a ” full” list.
As for fixes, remedies, workarounds, etc. currently there are none. An aggravatingly quiet EA company doesn’t help the situation with their complete lack of any type of communication to its customers so we have no idea if a patch fix is even underway.
See this article for more info.
Glitch #4: Act 2 Projects limit not lifted if all prizes obtained (FIXED)
(Update: This glitch has been fixed by August 26th update.)
Glitch #5: Daily Play Combo doubles
A good glitch, giving you both day 5 and day 1 Daily Play Combo (can occur randomly).
Glitch #6: Akira’s Bonsai not working
Users reported that Akira’s Plant Bonsai triple job is stuck upon
(Update: EA is fixing it in bulks of account and the jobs cycle gets fixed.)
Glitch #7: Characters and buildings missing
After building the monorail, some users reported characters and buildings missing, with entire sections of town, and the depot building saying “Under costruction”. It seems to be caused by placing monorail track pieces over water.
Glitch #8: Pool not progressing the questline (FIXED)
You fix some, you glitch others. August 27th update added a new glitch. Allowing multiple pools to be built, but you can’t progress Level 53’s questline after upgrading one now.
(Update: This glitch has been fixed by September 3rd update.)
Glitch #9: Level 57 rolling back to 56
People are reporting updating to Level 57, levelling up, playing and buying the buildings, and after closing and reuploading, getting another update and all the new stuff being gone, cash and/or donuts disappeared, and back at Level 56. It’s unknown at the moment if its a glitch depending on the Level itself or the fact that people start playing while the game is still downloading the new update. Usually that’s what causes this, as the game has corrupted incomplete files and doesn’t recognize Level 57 being there. A reinstallation should fix the problem.
Glitch #10: Prizes not awarded or glitched prize tracks
It was reported by a user via Facebook of prizes not awarded or glitched prize tracks.
Glitch #11: Multiple prizes re-awarded
Once the Rail Yard is unlocked, on September 8th, once the new week rotation for Rail Yard prizes started, all prizes unlocked from the previous and current acts are reappearing and are obtainable again, including Stations, Modules and Tracks, deactivating the Monorail menu.
(Update: This glitch has been fixed by September 8th update.)
Glitch #12: Edit Mode Crash
In the last hours of the Monorail Event, something weird started happening suddendly: as soon as the edit button is pressed, the game crashes. It has been reported on iOs and its happening to Android too. It could be a simple fact of too many people connected to the server in a rush to the finish for the event, due to it starting suddendly, with no update being sent before. A user also reported using the Get More button crashes the game and trying to Ride the Monorail by clicking Ride on a station’s menu, brings up the edit menu. This seems to indicate, even more, that it could be something wrong with the server.
(Update: This was fixed automatically in a few hours.)
Springfield Heights unstorable buildings (“FIXED”)
This is NOT a glitch. Due to the upgradable buildings disappearing, duplicating, or returning to Level 1 when stored, EA locked the ability to store them. Once that’s fixed hopefully EA will enable storing back.
(Update: This was changed back by August 27th update.)
Minor Glitch: Depot building showing ** on Find Building screen (Possibly FIXED)
EA Forum moderator johncolombo reported this weird glitch showing ** instead of the status of the building on his Find Building screen, but it doesn’t affect anything.
We are constantly searching for any news regarding the issues currently being faced with this new event. As I said this post will continuously be updated as either new issues arise, existing issues are fixed or both.
Stay tuned for more!