A dialogue was added to the game with a reward compensating for the problem, even though EA had nothing to do with it, being an Amazon server problem:
Server Make Good
System Message: We know you experienced a connectivity issue recently but TSTO is back! As our thanks for staying with us during this technical snafu here’s 500 Sky Credits and 2,000 Pins!
Quest Rewards: 500 Sky Credits and 2,000 Brazil Pins.
A bug regarding Norbert’s Lost Luggage Mystery Box Prizes being given in the wrong order was fixed.
Join us next time for more info on this event, happy tapping!